Company — Contact

Talk to a human

Whether you want a demo, have a partnership idea, or need to escalate a support ticket, here's how to reach the right team.

Choose your team

💼

Sales

Book a 30-minute walkthrough. We'll tailor the demo to your stack and industry.

🛟

Support

Existing customers can reach 24/7 chat from inside the app or email support@.

🤝

Partnerships

Accountancy firms, ISVs, and ecosystem builders — let's talk.

📰

Press

Media kit, brand assets, and spokesperson availability on request.

How it works — in four steps

  1. 01

    Reach out

    Email, chat, or book a call.

  2. 02

    Triage

    We route you to the right specialist within one business day.

  3. 03

    Meet

    30-minute call, screen-share if useful.

  4. 04

    Next steps

    Trial, partnership doc, or resolution — depending on what you need.

By the numbers

<1 dayResponse time
24/7Customer support
12Countries
2Office locations

Why people reach out to Rio

Rio gave us our weekends back. Reconciliation that took two days now takes thirty minutes.
— Operations lead, multi-site retailer
Our accountant calls us their easiest client. Everything is already where it should be.
— Founder, professional services firm
The advisory side is what closed it for us — software plus a real human reviewing the numbers monthly.
— CFO, growth-stage SaaS

Frequently Asked Questions

How fast do you reply?

Sales and partnership enquiries get a response within one business day. Customer support is 24/7 via in-app chat.

Do you offer in-person meetings?

In HCMC and Singapore, yes. Elsewhere we're video-first.

Can I tour the platform without a sales call?

Absolutely — start a free trial from the home page and explore with sample data.

What time zones do you cover?

Support is staffed 24/7 across our HCMC and Singapore hubs.

Try Rio yourself with our 14-day free trial

Set up your account in minutes. No credit card required.